How to use Square for Online Orders
In each center somewhere in the kitchen there will be an QPAD and a printer which should look something like this.
Whenever you get an order a receipt will print out of the printer and will detail what the customer ordered (including any modifiers),pickup date and time and should have what vehicle they drive.
When an order is placed you will see their name in one of two places. If the order is within 30 minutes, it will appear in the "Active," tab. Note that my order says "pickup tomorrow." On the day of the order it will have the exact pickup time.
Make sure to pay attention to pick up times so that food will be ready in a timely manner.
If the order is for a different time, it will appear in the "Upcoming," tab.
Any completed orders can be found in the "completed tab."
For now we are going to go back to the active tab and click on that order. You'll notice it has all the order information on this page and the contact information for the customer. When you begin making the food go ahead and click the button in the top right that says "Mark as in progress."
When the food is done, click "Mark as ready." You will want to keep an eye out for the customer's arrival, the customer will be instructed to call upon arrival. Make sure to keep the food hot until they are here.
When the customer picks up the food, go ahead and click "Mark as picked up."
This will move the order to the "Completed tab." You can still select the order and view all the details.
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